We design, build, and run the agents and automations that do work in your business — not pilot-stage demos that look good in a deck and quietly stall a quarter later.
Brief outline of the process, the goal, anything you've already tried. Reply usually inside a day.
You bring a process — inbound leads, ticket triage, the spreadsheet nobody owns. We tell you what AI can do for it, what it shouldn't touch, and what the next 30 days of work would look like.
One process, end-to-end. Spec, wire the model, integrate the systems, instrument cost and quality, ship to production. You get the working system and the documentation to operate it.
Production AI needs a senior owner. We watch cost and accuracy, run regression evals on prompt and model changes, iterate when the workflow drifts, and pick up the phone when something starts answering customers wrong.
GPG Dynamics is the consulting practice of Rob Lynch — 20+ years across customer success leadership, B2B SaaS, automation, and applied AI. Past work spans startup and enterprise: SaaS GTM, post-sale operations, and the software that holds it together.
Based in Fuquay-Varina, NC. Local-first, happy to work remote with clients anywhere. Same person you talk to is the same person doing the work.